Friday, February 27, 2009

I Don't Want To Sell You Anything

Like so many of you, I am a sucker for a face-to-face salesperson. You knock on my door, I will be hard pressed not to write you a check I for overpriced crap I can't afford/don't need/don't really want.

I don't know if Multi-Level-Marketing programs are a Utah thing, probably not, but the ward lists must come in handy. First, they invite you to a little party: yummy food, banal chit chat; it gets you out of the house for a night - everyone's a winner. But then, they ask you to host a party; you'd do anything for a friend (I sold nothing, of course, because I suck). Next, they want you to become an independent consultant, "You could do what I do, it's fun and easy! Plus you get the discounts (nudge-nudge, wink-wink)."

I know me and independent consultant is not me. But THEY don't know that.

My Independent Mary Kay Beauty Consultant kept calling me. I ignored her. She'd leave a message. I didn't call back - if I want make-up, I've got her website. Then, I Like To Read ... with her pet peeve ... you know, I blame you for all of this, for not responding to my comment fast enough, for drudging up guilt about my undiagnosed phonophbia. I should always wait 24 hours before making decisions. ALWAYS ALWAYS ALWAYS. But I never learn. I returned the call. (then you tell me ... so but what about friends who are trying to sell you something?)

Today I found myself at a "luncheon." I went thinking it would be low key, a few interested persons there to see what Mary Kay is all about. I think I'm helping a "friend" to meet the schmuck-quota which goes along with the MLM aspect of these opportunities. I like food, what the hay (trying to swear less for Grandma Roth).

No, it is not a low-key, dispersed attention information thingy. It's 7 well dressed women with great hair working under one queen bee and her husband, all there to get me to join their Secret club.

So I can achieve my goals and build self-esteem.

Because self esteem is built on looking good, feeling good, and doing good.

And self esteem is the most important thing a mother can give her children.

And you can't give it if you don't have it to give.

(hit 'em where they're weak, baby - they teach you that in training?).

But I'm not quite as weak there as I used to be. Not quite so concerned with what I have or don't; how I look compared to every other girl. I don't need to impress the rich lady with the big diamond ring, the pink car, who just finished building her big house on the hill. I don't need her approval. She can look at me, the dirty cuffs of my white shirt, my bum still storing reserves in case famine should strike. She knows she's better than me. But I disagree. She makes like she can help me ... but what she wants is me to leverage my relationship with all my friends, family, neighbors, acquaintances, and strangers to get them to buy the product, sell the product, too, so she can accumulate more stuff. When you have a big house on the hill, you need a lot of stuff with which to fill it.

I have this thing about big fancy houses - not saying that she and her husband didn't work hard and earn their home, but why? Why a huge house, when you don't have a huge family to fill it? At 50, a big house on a hill is your priority?

One lady asked her if she had any grandchildren. She does, 3, but they can't call her grandma. She's Nana and her husband is Papa. Grandma feels too old. Hmm. Is that how I want to be, when my children have children, do I want to be ashamed of the title that goes along with reproductive success?

I suppose when your business, your life is based upon the concept that a flawless appearance is the fundamental element of success, yeah, you probably do need to be able to look around you and see perfection. If you look, sound, or feel old, tired, or shlumpy, you have clearly failed.

What do I want? I'd like to be able to talk to people better, face to face. They go around the table, each immaculate woman, looks me in the eye and gives me their 2 minute spiel. I think, hmm, maybe selling lipsticks could be the vehicle to overcoming my fear of phones, my inability to articulate myself in person. Maybe this could work for me, help me be more confident.

But listening to their goals, I realized my philosophies on life just don't jive with selling make-up. I have no desire to drive a pink car, even if it is free. I don't really need or want free/discount products that perpetuate the myth that I am not good enough the way I am, that buying something will make me better (though I do adore the $13 lip gloss - free when you sell out your friends - sorry friends).

And wouldn't I love to be one of those pretty, put together, confident woman ... you have no idea ... but really, deep deep down ... I just can't imagine myself putting so much effort into appearances and trying to convince other women that happiness can be found in mineral foundation power.

I was honest. Frank. I'm not interested or motivated by the money, the car, or the soft silky hands. I am looking to overcome my shyness, my insecurity. I want to improve my public speaking.

I held my own; I didn't give them my money; I didn't sign papers. (so, no free Satin Hands)

She told me, "Important decisions should be made within the first 24-48 hours." At least I think that's what she said. She said a lot of things that I disagreed with, but it was not discussion time, she was the queen, these women were her's. Would I be her's, too?

"I'm on the fence," I tell her, "I need to discuss with my husband."

I had to leave. No, I HAD to leave. Thank God, I had to leave.

They invited me to attend some training thing tomorrow morning. As I left, a young mother, expecting her 4th, let me know they would all be wearing black skirts and white shirts to tomorrow's training session, indicating that I should do likewise. "Hope to see you there, tomorrow, Brandy."

After everything was said and done, I think maybe I don't need a vehicle, pink or otherwise. I think I can talk to people, just fine. People are just people. Not better. All perfect.

So, unless I write a book for you, I will not venture into sales again. I mean it. And door-to-door salesmen ... I'm getting a No Soliciting sign tomorrow.

*picture borrowed from www.sundancedesigns.net

9 Brilliant Bits of Inspiration:

Janet said...

Good job! I'm proud of you! (Plus it really sucks when the other moms start wearing make-up and doing their hair... I'd hate to have to find new friends who put as little effort into appearance as I do- you're already on the border, saved only by the days you never get dressed)

I too have a spiel- Have you ever checked into 4-H? It's not just animals. There are aerospace, rocketry, computer, art, cooking, textile, wood working, small engines, recycling and a ton of other project opportunities. 4-H teaches life skills along with project skills. Public speaking, community service, record keeping, teamwork, cooperation, budgeting... you name it- we strive to help your child master it! Parent involvement is crucial for successful child development. Leader training opportunities abound, and the pot luck dinners are always tasty! We're just as pushy as the Mary Kay ladies, but we do it in sweatshirts and jeans and we really just want you to come hang out with us at fair time while your children stuff their faces with cotton candy and corn dogs.

Karen Maezen Miller said...

All that and time to turn out two posts today. This one is Vintage B. A Keeper. Not Anything Close to Resembling a Pink Car.

Mrs. B. Roth said...

Janet - 4-H, hmmm. I did 4-H dog training as a kid, but my head hurts; it's been a rough, dig down, hold on tight, don't be a leaf in the wind kind of day. And a late night for daddy AND for Crichton. I just want everyone home and in bed.

Karen - I should have saved this and published it an a new day and given myself a day off. Alas, I'll probably take the weekend off anyway. I don't think I'd call this vintage B - I'd say that a very nice article, a whole bunch of nice comments and emails have exploded my ego to the point where enough strangers like me that I can not care so much that a few don't. (eternal thanks!)

Lori Ann said...

Hi! I read the article about your blog and so I had to read it! I LOVE IT! I felt like I was sitting with you in that Mary Kay meeting. My sisters and I have alot of discussions about how we as LDS women have sometimes a strange idea of perfection and tend to see it in these confident, well accessorized, former beauty queen women. (Not to disparage them) I dont know if I am rationalizing to jusify my not-quite-a-beauty queen status, but I have always felt that God's definition of perfection was most likely very different and that most of us are holding ourselves to the wrong standard. Wow..I am a compulsive rambler. Anyway, you've got a new faithful reader in North Carolina!

Cynthia said...

Mary Kay is of the devil! I'm convinced! Okay, so maybe not so much of the 'devil' but certainly somewhere in the realm of evil. I think you nailed it so nicely. They (MLM's not just Mary Kay) are acting like they are offering YOU something when in reality they are using you to use your family and friends to make them more money. When your contacts have been sucked dry, they move on to the next person.

Utah County has more MLM companies than anywhere else in the nation. I'm guessing it's due to the similarities between Missionary work and MLM marketing (now I'll probably lose my Mormon card for pointing out the elephant in the room).

Good for you for staying strong and not giving in to the incredible pressure they exert. I'm being pressured to buy some sort of stupid juice from my SIL right now. I narrowly avoided having to go to a 'party' yesterday but I'm sure I'll get stuck buying something in order to 'support the family'.

Oh- and ps- I've been doing the mineral make up thing (when I wear make up) for 8 years. The Mary Kay 'Mineral' makeup is crap. True, healthy mineral foundation has 5-6 ingredients and needs no preservatives. Mary Kay's stuff has like 30 something ingredients and multiple preservatives. It's NOT the kind of MMU that made MMU popular.

najacheese said...

As a convert from DC who moved to a heavily LDS area in AZ, I can tell you that it seems to be more of a cultural LDS thing than an LDS thing, and certainly less in the secular world. I don't see the attraction for selling stuff/my contacts myself, but there is an elusive one I'm sure.

And btw, anonymous pissed me off. I was 21 when I converted and I can't tell you how many kittens I wanted to punch every time I got accused of being a sheeple b/c I was LDS now. WTH?

http://www.deseretnews.com/article/1,5143,705287773,00.html <--- From my web-bot

Kameron D Kiggins said...

Congrats on saying no and resisting the hard sell. Remember that companies hire big-money psychologists to custom-tailor sales pitches. The meetings, brochures, and wording can all be specifically targeted to take advantage of our weaknesses and foibles.

I've always been wary of salespeople. Inherited the trait from my dad, I think.

Still, I've twice attended MLM-recruitment meetings.

One of 'em, I knew exactly what I was getting into and went (grudingly, grumpily) as a favor.

The other meeting, I was suckered into attending, and I got angry about it. Ended a friendship, actually, with the guy who pidgeoned me into attending.

Utah consistently ranks high in the frequency of MLMs, Ponzi Schemes, Pyramid Scams and other sundry financial malfeasance. Part of the reason is some quirks in Utah's laws. But another part of the reason (I think) is Mormonism.

Think like a scammer. Mormons have a tightly-knit social structure. A Mormon from anywhere in the world can slide into a new congregation with little trouble, and earn quick acceptance as a neighbor and friend. When my baby sister was stranded in an Alaska airport with no place to go, she asked around till she found a Mormon who told her who the local Bishop was. One phone call, and the Bishop drove 30 miles to pick up a complete stranger in an airport, and helped her find a place to stay overnight. Normally that kind of behavior is the best of selfless humanity, but to an unethical person it presents an opportunity for easy pickins.

Plus, Mormons are socialized to never deny a church-related calling. And the lines between Church and non-church can get blurry. So if your High Priest's cousin has a "business opportunity" (wink wink, nudge nudge), it might be harder to resist his hard sell than that of, say, a random door-to-door salesman.

I'm rambling, so I'll stop typing now.

Great post, though...

Amy Sorensen said...

Ummm, hi, OK---I came across your blog a few days ago, can't remember how I got here, but I am loving it! I've found myself shaking my head in agreement several times. With this post, I particularly responded to "Why a huge house, when you don't have a huge family to fill it? At 50, a big house on a hill is your priority?"

I SOOOO get that comment. If I am honest and not trying to be PC, I think the desire for big and expensive is fairly lame. The pursuit of LOOKING the right way is, in my very humble opinion, shallow and juvenile. I've been in that situation before, too, and am so impressed with how you handled it!

Ken said...

The Really Big House makes sense if you have a large family, or are constantly entertaining, or otherwise make frequent use of most of the rooms. Otherwise, it is merely a status signifier and a bit of a waste.

I know someone who is unmarried and childless and designed his own home. It isn't huge, but it is certainly bigger than a single man needs. It is full of charm. But he frequently entertains guests (movie watching, mostly) and it makes total sense for him.